Question 1

What is the difference between Starter (₹3,999), Business (₹7,999), and Professional (₹15,999) plans?

Accepted Answer

• Starter Website (₹3,999): Best for small businesses & personal branding. Includes 5 custom pages, responsive UI, WhatsApp chat, contact form with instant email notifications, basic admin panel & basic SEO. (Domain/hosting separate).
• Business Website (₹7,999): Best for growing businesses, e-commerce, coaching & restaurants. Adds up to 10 dynamic pages, product/course management, online ordering, user registration & dashboard, complete admin portal, Razorpay UPI gateway & 6 months maintenance.
• Professional Business System (₹15,999): Complete all-in-one solution. Includes unlimited pages, 1 Year Free Domain + 1 Year Cloud Hosting Included, full user system, multi-entity admin dashboard, email automation, technical SEO & 1 Year Free Maintenance.

Question 2

Are Domain, SSL, and Cloud Hosting included in all packages?

Accepted Answer

In our Professional Business System (₹15,999), 1 Year Domain (.IN/.COM) and 1 Year High-Speed Cloud Hosting with SSL are 100% Included for Free. For the Starter (₹3,999) and Business (₹7,999) plans, domain and hosting are purchased separately by the client directly in their name (or we can assist you in getting them for ~₹1,499–₹1,999/year).

Question 3

What 4 core services does SiteMint provide?

Accepted Answer

We provide 4 specialized pillars for business growth in India:
1. Web & Custom Software Development (Websites, E-Commerce, ERP & Portals starting ₹3,999)
2. Mobile App Development (Android .APK & iOS apps with Play Store publishing starting ₹12,999)
3. Professional Video Editing (Viral Instagram Reels, Shorts & Commercial Ads starting ₹499/reel)
4. Social Media Management (7-8 platforms management, daily post designs & Meta Ads starting ₹4,999/mo).

Question 4

How quickly will my project be completed and launched?

Accepted Answer

• Starter & Business Websites: Delivered in 7 to 10 Days.
• Professional Systems & Custom Portals: Delivered in 10 to 14 Days.
• Mobile Applications (.APK / iOS): Delivered in 14 to 21 Days.
• Video Editing: Fast turnaround within 24 to 48 Hours.

Question 5

How does online payment collection (UPI, QR & Cards) work?

Accepted Answer

In our Business and Professional plans, we integrate Razorpay Payment Gateway. Your customers can pay directly via Google Pay, PhonePe, Paytm, BHIM UPI, QR code, Debit/Credit Cards, and NetBanking. 100% of the funds settle directly into your bank account with zero platform commission from SiteMint.

Question 6

How do inquiries and orders reach me from the website?

Accepted Answer

Every contact form and order submission triggers an instant email notification with full customer details delivered straight to your email inbox. Additionally, 1-click WhatsApp buttons allow customers to send orders and inquiries directly to your WhatsApp number in real-time.

Question 7

What kind of post-launch technical support and maintenance is provided?

Accepted Answer

Every project comes with dedicated technical support:
• Starter Plan: Basic deployment & go-live assistance.
• Business Plan: 6 Months Free Technical Maintenance & Bug Fixes.
• Professional Plan: 1 Full Year Free Maintenance, Security Updates & Configuration Support.
You can message our technical developers directly on WhatsApp anytime for prompt help.

Question 8

Do I get 100% full ownership of my website, source code, and assets?

Accepted Answer

Yes, 100%! You own all source code, database credentials, graphic design creatives, video master files, and domain rights. There are zero monthly lock-ins, zero holding charges, and zero platform commissions.

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